Creating Your joshoki Virtual Account
Your joshoki virtual account starts with registration. Visit our site or app, tap "Register," and provide your email address and a password. We send a verification link to your email; click it to confirm ownership. Once confirmed, your virtual account is active, but you cannot deposit, withdraw, or claim promotions until you complete identity verification.
Identity verification on joshoki requires your full name (matching your government ID), date of birth, phone number, and a digital copy of your ID—a passport, driver's license, or national ID card. Upload the ID image, and our verification team reviews it within 24 hours. Most verifications complete faster, but we never guarantee exact timelines. Once verified, your joshoki virtual account unlocks all features: deposits, withdrawals, promotions, and tier progression.
Profile Information and Security
Your joshoki virtual account profile stores your contact information, linked payment methods, and account settings. You can update your phone number, email address, and password anytime from the account menu. We recommend enabling two-factor authentication (2FA) via email or SMS; this adds a security layer requiring a code when you log in or initiate withdrawals.
Your account security is your responsibility. Never share your password or 2FA codes with anyone. If you suspect unauthorized access to your joshoki virtual account, change your password immediately and contact our support team via in-app chat or email. Support is available during standard business hours in English and Indonesian.
Linking Payment Methods to Your Virtual Account
Once verified, link a payment method to your joshoki virtual account. We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers through mobile banking, local payment, online payment, and e-wallet. To link a method, navigate to your wallet in the account menu, tap "Add Payment Method," select your provider, and follow the authorization steps. Most links complete instantly; some banks require additional confirmation.
You can save multiple payment methods to your joshoki virtual account. For future deposits and withdrawals, simply select your preferred method from the saved list. This speed matters during live Liga 1 matches or peak promotional periods. If you want to remove a payment method, go to your wallet settings and delete it—your account remains unaffected.
Eight payment options available on joshoki
mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and direct bank transfers (online payment, e-wallet, mobile banking, local payment) are all linked and managed in your virtual account wallet.
Deposits and Balance Management
Your joshoki virtual account balance reflects all deposits, withdrawals, winnings, cashback credits, and bonus payouts. To deposit, tap "Wallet," select "Deposit," choose your payment method, enter an amount, and confirm. Most deposits appear instantly; some bank transfers may take minutes. Your available balance updates in real-time once the payment posts.
Your virtual account separates playable balance from locked bonus balance. Locked bonus (from welcome offers or promotions) must be played through a specified number of times before you can withdraw it. Your account dashboard shows both balances clearly—playable balance at the top, bonus remainder below—so you always know what you can use immediately and what remains subject to play-through.
Withdrawal Process
To withdraw from your joshoki virtual account, tap "Wallet," select "Withdraw," choose your linked payment method, enter the amount, and submit. Your request enters a processing queue. First-time withdrawals may require additional verification—we may ask for a payment method proof or a recent statement—to prevent fraud. Subsequent withdrawals to the same account typically bypass this step.
Withdrawals are subject to standard processing times. Bank transfers may take a few business hours; e-wallet transfers often complete within minutes. We do not guarantee specific withdrawal windows; timing depends on your payment provider's processing capacity and any national holidays. Your withdrawal status appears in your account history, so you can track progress anytime.
Tier Progression and Cashback on Your Virtual Account
Your joshoki virtual account tracks tier points from every game: sportsbook (Liga 1, Piala AFF, Champions League), live casino (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). Every our welcome offer wagered earns one point. Your virtual account accumulates these points across all categories without reset.
At the start of each calendar month, we calculate your tier based on cumulative points. Tier ranks on joshoki are Bronze, Silver, Gold, and Platinum. Your tier determines your weekly cashback percentage—Bronze earns non-specific info, Silver non-specific info, Gold non-specific info, Platinum rules%. Every Monday morning, we calculate your net play for the week (stakes minus winnings) and deposit the cashback percentage as bonus credit to your virtual account automatically. No claim needed; it arrives instantly.
Referral Program and Virtual Account Growth
Your joshoki virtual account includes a referral code. Share this code with friends; when they register and deposit using your code, both accounts receive bonus credit. Your referral earnings appear in your virtual account as a separate ledger. Track pending payouts and completed referral bonuses in the "Referrals" section of your account.
During major holidays—Idul Fitri, Idul Adha, Imlek, Nyepi—joshoki often runs promotional multipliers on referral payouts. A single successful referral during a bonus period might pay multiple times the standard rate. Higher-tier members earn better referral rates, so climbing your tier before holiday promotions can significantly boost your virtual account growth through referrals.
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Register and verify your virtual account
Provide email, password, full name, date of birth, phone, and a government ID copy. Verification takes under 24 hours on joshoki.
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Link a payment method
Save your preferred online payment, e-wallet, mobile banking, local payment, bank account, or other payment option to your virtual account wallet.
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Make your first deposit
Tap Deposit, select your method, enter an amount. Funds arrive instantly on joshoki in most cases.
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Claim welcome bonus and start playing
Your welcome offer credits automatically. Play sportsbook, live casino, or slots to earn tier points and weekly cashback.
Account Settings and Activity Tracking
Your joshoki virtual account settings let you control notifications, withdrawal preferences, and security options. You can enable email or SMS alerts for deposits, withdrawals, and promotional offers. You can also adjust your notification frequency—turn off alerts during Nyepi or other quiet periods if you prefer.
Your account history shows every transaction: deposits, withdrawals, game play, tier progression, cashback payouts, and referral bonuses. Review this history anytime to verify all activity. If you spot any discrepancy or unauthorized transaction, contact our support team immediately with transaction details and your account ID.
Virtual account essentials
- Account creation requires email verification and identity document upload.
- Link eight payment methods: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet.
- Your balance shows playable funds and locked bonus separately.
- Tier points accumulate across all games; cashback posts automatically every Monday.
- Withdrawals process subject to verification on first request; subsequent requests typically bypass re-verification.