joshokiLegal Notice

Service Availability and Our joshoki Jurisdiction Policy

We at joshoki operate our platform only in jurisdictions where online gaming and sportsbook wagering are permitted by applicable law. Regulation of online gaming varies significantly by country, region, and even local authority. In some jurisdictions, all forms of online wagering are prohibited; in others, specific categories (such as live-dealer games or esports betting) may be restricted. We do not make legal determinations for users; that responsibility rests entirely with you.

Our services on joshoki include sportsbook markets covering international football (Liga 1, Piala AFF, Champions League, Premier League), badminton, and MotoGP; live-dealer tables such as blackjack, roulette, baccarat, and Dragon Tiger; slot games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; and esports markets for Mobile Legends, Free Fire, and PUBG Mobile. We do not offer our services where any of these categories are prohibited by local law.

When you access joshoki from a city—Jakarta, Surabaya, Bandung, Medan, or Semarang—or any other location, you implicitly represent that online gaming is permitted in your jurisdiction. We do not verify the legality of your access based on your physical location; that verification is your responsibility. If you are uncertain whether our services are legal in your jurisdiction, consult a local legal professional before proceeding.

Account Eligibility and Our joshoki Verification Requirements

To use joshoki, you must meet the following conditions: (1) you must be of legal age to participate in online gaming in your jurisdiction; (2) you must reside in a jurisdiction where our services are not prohibited by law; (3) you must provide accurate identity information during registration, including your full name, date of birth, phone, email, and a valid government-issued ID or passport; and (4) you must not be subject to any legal restriction that prevents your participation in online gaming.

We at joshoki verify your identity before your account is fully activated for real-money play. This verification is mandatory and protects both you and our platform. If we detect inconsistencies in your registration information, we may suspend your account pending clarification. If we discover that you reside in a jurisdiction where our services are prohibited, we will terminate your account and arrange a refund of any remaining balance subject to applicable law.

You warrant that all information you provide to joshoki is true, accurate, current, and complete. You are responsible for updating your contact information if it changes. If you provide false or misleading information to circumvent our jurisdiction restrictions, we reserve the right to terminate your account, forfeit any balance, and pursue appropriate legal action.

Prohibited Use and Consequences on joshoki

We prohibit the following conduct on joshoki: (1) accessing joshoki from a jurisdiction where online gaming is prohibited; (2) using joshoki on behalf of another person or allowing another person to use your account; (3) creating multiple accounts to circumvent limits or bonuses; (4) using automated tools, bots, or scripts to interact with our platform; (5) attempting to manipulate or exploit any joshoki game, live-dealer table, or payment system; and (6) engaging in money laundering, fraud, or any illegal activity.

If we detect prohibited conduct, we will suspend or terminate your account immediately. Any balance in your account may be forfeited. We will cooperate with law enforcement and regulatory authorities as required by applicable law. We reserve the right to report suspected illegal activity to relevant authorities without notice to you.

Payment Methods and Our joshoki Regional Policy

We accept deposits and withdrawals through payment methods available in supported regions: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). These payment channels are selected specifically for jurisdictions where our service is available. If your payment method is blocked or rejected, it may indicate that your location is outside our service area. We do not accept payments from users in prohibited jurisdictions, even if they attempt to use third-party accounts or payment intermediaries.

During major holidays—Idul Fitri, Idul Adha, Imlek, Nyepi—payment processing may be delayed due to public holidays and payment provider schedules. We do not guarantee specific deposit or withdrawal timeframes, as timing depends on external payment systems and national observances. All payments on joshoki are subject to our terms and applicable law.

Data Protection and Our joshoki Privacy Commitment

We collect and process your personal data—name, contact information, identity documents, payment method details, and play history—for the purposes of account verification, payment processing, fraud prevention, and compliance with legal obligations. Your data is encrypted and stored securely on joshoki. We do not sell your data to third parties. For full details on how we handle your personal information, see our privacy policy.

We are committed to protecting your data in accordance with standard data protection practices. We comply with applicable data protection laws in jurisdictions where we operate. If you have concerns about how your data is handled on joshoki, contact our support team or review our privacy policy.

No Guarantee of Service Availability

We at joshoki operate our platform on an as-is basis. We do not guarantee uninterrupted service, specific performance levels, or that our platform will always be available. We may suspend or modify our service at any time, including the availability of specific games, markets, or payment methods, without notice. We assume no liability for any loss or damage arising from service interruptions, technical failures, or restrictions on our platform.

Our services are available only where applicable law permits. We reserve the right to restrict or terminate access to joshoki from any jurisdiction at any time if we determine that our service is prohibited or if we detect non-compliance with our terms. Users assume all risk associated with their use of joshoki and their failure to verify jurisdiction compliance.

Contact and Dispute Resolution

If you have questions about our jurisdiction policy, service availability, or any legal matter relating to joshoki, contact our support team via in-app chat or email during standard business hours. We are available in English and Indonesian. We will respond to legal inquiries within five business days. For persistent concerns, escalate to our legal team for further review. If a dispute arises, both parties agree to attempt resolution through our internal process before pursuing legal action.

We at joshoki remain committed to operating transparently and responsibly in all jurisdictions where our service is available. By using joshoki, you acknowledge this legal notice, accept your sole responsibility for verifying jurisdiction compliance, and agree to comply with all applicable laws and our terms of service.

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